Privacy policy

Web Site Terms and Conditions of Use

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Personal Identifiable Information (PII): Name, email address, phone number, company name, and other contact details you provide voluntarily through contact forms, registration, or inquiries.
  • Technical Data: IP address, browser type, device information, time zone, and other technical data collected through cookies or other tracking technologies.
  • Usage Data: Information on how you use our website, such as pages visited, links clicked, and the time spent on different sections of the website.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your inquiries, provide services, and offer customer support.
  • To improve our website and enhance user experience by analyzing trends and user behavior.
  • To send you marketing communications, updates, and promotional materials, provided you have given us your consent.
  • To ensure the security of our website, services, and to prevent unauthorized access or misuse of our platform.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and services, such as hosting, analytics, and marketing platforms. These providers are obligated to protect your information and only use it for purposes consistent with this privacy policy.
  • Legal Obligations: We may disclose your personal data to comply with legal obligations, protect our rights, or respond to lawful requests from authorities.

4. Cookies and Tracking Technologies

e-BTL uses cookies and similar tracking technologies to enhance the user experience on our website. Cookies are small files stored on your device that help us track your preferences, personalize content, and analyze website traffic.

You can choose to disable cookies through your browser settings. However, please note that certain features of our website may not function properly if cookies are disabled.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights concerning your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and ask us to correct or update any inaccuracies.
  • Deletion: You may request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Links to Third-Party Sites

Our website may contain links to external websites or services that are not operated by e-BTL. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

e-BTL reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.